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BASH 54: The eSherriff's back in town
Written by jockyitch   
Sunday, 09 March 2008

This week on BASH, we have the eSheriff of on-line FPS gaming on the program: Rob (RodeoBob), co-founder of the online anti-cheat service pbbans.com.

He has come on the program to tell us what pbbans.com is all about and to chat about all the great things his organization is doing. 

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SHOW NOTES:


Here are the details from the interview:

BS:  Gaming-biography: Where are you from and how did you get into FPS gaming?

RB: I am from Arkansas in the U.S.A. I have been involved with FPS gaming since the Doom3D and DukeNukem days. This was back in the day when on-line gaming consisted of point-to-point playing using a dial-up modem. Needless to say, I spent endless hours playing and have been hooked ever since. The military has taken me to many locales and I have been in Arkansas for the past 9 years. My on-line gaming didn't start back up until I picked up a copy of SoF2. When it started to die out, we moved to the CoD series and had servers for CoD, CoD:UO, and CoD2. I am now heavily involved with CoD4 and waiting for the next exciting game to roll out.

BS: What is PBBans and how did it start?

RB: PBBans was formed in 2003 to provide the community top-notch PunkBuster™ end-user support to game server admin and players. My friend CJ and I were tired of all of the hackers that felt they should pay our server a visit. We decided to create PBBans to offer other server admin the ability to protect their servers and provide a private community for everyone to share information on new cheats and detection methods. PBBans offers players, server admin, League Admin, and other anti-cheat admin many tools to fight against cheating. Some of them are:
 
PBBans Hub: Offers "live" streaming and server protection to include live bans, player checks upon joining, MD5 and CVAR management, in-game ban messages, player greetings, and several other options.
 
Master Ban Index (MBI): Easily described as a list of the players caught cheating in the servers streaming to PBBans.
 
Master Player Index (MPI): Displays vital data on all players visiting streaming servers. The data consists of the PB GUID, IP address, and aliases used. There are several other functions offered in the MPI.
 
Master Streaming Index (MSI): This Index provides a list of all servers currently streaming to PBBans. It is a great tool to find a server to play on that is "protected" by PBBans.
 
Master Config Index (MCI): You will find the current MD5Tool and CVAR checks for each game located in this index.
 
Master League Index (MLI): This is an excellent tool used by participating leagues and is used to link players registered on the leagues to our MPI and MBI.
 
In the past 5 years, we have surpassed many of our goals and will continue to do our best to protect the gaming community for years to come.
 
BS: Why does the FPS community need PBBans?

RB: As the cheat coders evolve with more cheats running outside of the game directory, so must the anti-cheat movement continue to make adjustments to their detection methods. Since the roll out of the unique PBBans Hub, we are breaking new grounds in the anti-cheat world. The PBBans Hub utilizes PBUCON and has given us a myriad of extra features that help keep even the most modern cheats at bay, both public and private/paid for cheats. The PBBans Hub also gives server admin the ability to dual-stream to PBBans and other anti-cheat sites of their choice. The PBBans Hub is truly a "live" method of streaming and the flexibility of what it can do is a constant source of amazement, even to us. All this combined with an easy to use team account interface, gives the admins that use our services a lot more choice and control over their servers. Since the introduction of the PBBans Hub, we have seen our streaming admin increase from 120 to 3000+ and rising daily. It is very apparent that a lot of server admin like what they see and continue to spread the word about PBBans. Server admin can use our MPI to look up any player and see a cross index of GUIDs, Aliases, IP Addresses and bans. We also run a chat channel in IRC (Quakenet and GameSurge #pbbans) and most of the staff idle here 24 hours a day. .
 
BS: What is the relationship between PBBans and EvenBalance?

RB: EvenBalance created the PunkBuster™ software and tools for server admin to use in managing their game servers. PBBans takes this a step further by providing a central location for server admin to work together to help keep the cheaters out of their servers. They make the software and we provide end user support. We rely on their input and technical expertise to resolve issues as well as provide them vital feedback on newly released cheats and issues other game server admin encounter.
 
BS: Who do you have helping out with PBBans?

RB: Each of the site admin and staff members have their own reasons for wanting to have a part in PBBans. The site admin and staff were hand-picked based upon their enthusiasm, knowledge, and desire to take part in PBBans and help the community. All of us all share the same common goal..."exorcising" the cheaters. Regardless of the individual's skill or knowledge, PBBans has a very well-rounded bunch of folks who want to make a positive difference in the online gaming community.

BS: What is the Master Ban Index? How does one get added to that Index? What are the minimum requirements? Does it always take a PB violation to get on the list?

RB: The MBI is a comprehensive list of banned players. The bans originate from servers streaming to PBBans. They include many of the standard PunkBuster™ violations as well as bans for CVAR and MD5Tool checks, screenshot and demo bans. The only requirement is the ban must be backed up by solid evidence and the validity of proof is confirmed by streamed PunkBuster™ server logs. If a ban submission is lacking evidence, it does not get added to the MBI. The MBI lists are updated live and publicly available from the PBBans website. PBBans also has a GUID checker on the main page of our website. Site visitors can simply enter the full or partial GUID and it will tell you if it is listed on the MBI. If so, the system will provide you a link to see the ban information. Whether it is PunkBuster™ logs, screenshot or demo, the proof is indexed and stored at PBBans for future reference. There is even an appeal process in place for those that feel they have been incorrectly banned.

BS: Where, in your opinion, do you draw the line with cheaters? What constitutes cheating for you? Contrast this with EvenBalance's philosophy :

RB: The Admin and Staff at PBBans are all volunteers and do our work purely out of motivation to support the gaming community as a whole. PBBans is a staunch supporter of the Zero Tolerance Policy and are vocal advocates of this policy to anyone who uses our services. There are only a few things that we do not concern ourselves with and one of those is in-game glitching. This is a problem that is solely the responsibility of the game developers. No matter how hard we try, the anti-cheat community will always be needed. Cheaters create havoc in the games we enjoy and over the past 5 years it is very apparent that the majority of them are repeat offenders. You seldom find a "reformed" cheater. Our goal is to continue the fight for as long as it takes!

BS: A few weeks ago there was a DDoS attack on your website - what happened and what steps have been taken to prevent another outage?

RB: Yes, in fact, there were two DDoS attacks within a weeks time. The first attack was massive and took out an internet backbone router and this caused a domino effect that crippled many businesses. Our host, nor his provider, could offer us any hope of survival. We had been with our host for 5 years and this DDoS attack made us consider closing our doors forever. MaydaX quickly got a temporary site going on another host and kept the community informed of our dilemma. We then managed to get our servers up and running again but were dealt a second DDoS. The word spread quickly through the PBBans community and the overwhelming support that followed gave us new hope. We decided to pack up our servers and have them shipped to a new data center and within a couple of weeks we were back online. Our new host is considerably larger and offers us a greater protection against any further DDoS attacks. There have been a few DDoS attacks since we moved but with no impact on our servers or services.

BS: As for CoD4, do you see any trends regarding the size of the cheating problem? How many players have been put on the index? Is this typical or are there more cheats in CoD4 per capita than any other game?

RB: This is a very hypothetical question. You have your avid cheaters that all they want to do is cheat and then you have your one time "testers". Too many players these days cry hack as soon as they meet someone who is a lot better than them. Placing a statistic on the perceived number of cheaters would be a bad thing. Let me put it this way, there are a lot more non-cheaters playing today than vice versa. You only find out when you catch the cheaters. It seems that games based on the Quake 3 engine have the most cheats, as a cheat for one game can often be modified to work on others rather easily. Some of the newer games with newer engines probably have fewer cheats, simply because they haven't been around as long and the cheaters haven't had the time to code for them YET. There are a lot of people out there that have probably used cheats, or at least tried to use them. As long as there are demands for cheats, there are going to be coders out there more than happy to supply them.

BS: What can game developers do to stop the cheating phenomena?

RB: Game developers should incorporate PunkBuster™ into new games from concept phase onwards, and deliver the game with PunkBuster™ "out of the box". PunkBuster™ is by far the leading anti-cheat technology and experience has shown integration of PunkBuster™ after initial release or running a second anti-cheat system causes more problems than it helps. Game developers best bet against piracy and cheating is contracting EvenBalance to use their cd-key validity checking technology. All games should include fully functional RCon (Remote Console) support, to ease admin's work rather than setup limitations. The choice of the game engine should be future-oriented and based on reliability and security rather than price only. The maintenance of a released game will profit from a consistent policy setup as a vital part of the development to be sustained throughout the whole life cycle; as a random example, the game should keep cheat protected cvars truly protected at a default value and not allow e.g. Mods to change these value against the default setting.
 
BS: Anything else you would like to add or comment on that I might have missed?

RB: Spreading the word about PBBans is a good means to continuing the fight against cheaters. I hope that more server admin out there will sign up with PBBans and join the fight. Thanks for the chance to speak about our organization! See you at PBBans!

 

Please note that pbbans.com is asking you for your help to defray some of the costs it incurs to keep the game cheat-free. Here is a post from RodeoBob's intro splash-screen on pbbans.com:

I would like to say Thank You to everyone who has supported PBBans over the past 5 years. The series of DDoS attacks that came in January nearly closed our doors forever. If it wasn't for large amount of supporters we would not be here today. It has been a very busy time for us since February and I haven't had a chance to go through the list of donors that came to our rescue.

In the next couple of days, I will be updating the Site Sponsors list on the main page of our site and removing all of those that haven't made recent donations. The goal is to make the list a current view into who sponsors/supports our site. In doing this, I would like for those who would like their information in the list come forward and provide me with how you would like it displayed. If during this purging of the list your input is removed, please contact me and I will get it resolved.

In addition to updating this list, PBBans is in need of a few sponsors. Individual donations are a great way to keep us afloat but we can not always predict that we would receive these type of donations. If you know of an individual, group, or company that would like to sponsor PBBans, please contact me.

PBBans is a 100% non-profit/all volunteer site. The donations not only pay for our monthly fees but also go towards purchasing new hardware/software for our future growth.

- RodeoBob 

 

Don't forget to subscribe to the webcast through iTunes. Alternatively, you can subscribe to the webcast thru our webcasting provider here.

Finally, you can comment on this and any other webcast by going to our BASHBoards (our site's forums), which can be found here

 
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